Terms and Conditions

StartinUK (a trading name of SKYDOME LTD)

Draft prepared for legal review — not yet approved for publication

This is a working draft generated to give your solicitor a starting point. It is not legal advice. Bracketed items [ ] need a decision or confirmation before this can be published. A qualified UK commercial solicitor should review this in full before it goes live, particularly the liability, refund, and identity-verification sections, given that the business handles company formation, passport/ID copies, and recurring service packages.

  1. Who We Are

These Terms and Conditions (“Terms”) govern your use of the website www.startinuk.com (the “Site”) and the services offered on it by SKYDOME LTD, trading as StartinUK (“StartinUK”, “we”, “us”, or “our”), a company registered in England and Wales.

Registered office: 124 City Road, London, EC1V 2NX, United Kingdom.

Contact: info@startinuk.com | +44 7585 288834

[Confirm Companies House registration number and VAT number (if applicable) and add them here.]

  1. Acceptance of These Terms

By accessing the Site, submitting an application, or purchasing a package, you confirm that you accept these Terms and our Privacy Policy. If you do not agree, you should not use the Site or our services.

You confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract, including, where relevant, on behalf of the company being formed.

  1. Our Services

StartinUK provides UK company formation and related support services, offered as the following packages (or any successor packages we may introduce): Entry, Fundamental, Software Essentials, E-Commercial Booster, and Premium International. The exact features, deliverables, and price of each package are as described on the Site at the time of purchase and may be updated from time to time.

Depending on the package selected, services may include: company registration with Companies House, a registered office and/or secretary address, mail scanning and forwarding, guidance on opening a business bank account, VAT registration guidance, accounting software access or setup, and ongoing compliance support.

[Confirm exact scope per package against the current pricing table before publishing, so the wording matches what is actually delivered.]

  1. Eligibility and Identity Verification

To use our company formation services, you must provide accurate, complete, and truthful information, including a valid passport or government-issued photo ID. We may carry out identity verification and anti-money-laundering (AML) / know-your-customer (KYC) checks before, during, or after onboarding, in line with applicable UK regulations.

We reserve the right to decline, delay, or terminate the provision of services if we are unable to verify your identity, if we suspect fraud or unlawful activity, or if the proposed company name or business activity is unlawful, infringes third-party rights, or is otherwise unacceptable to us or to Companies House.

  1. Orders, Pricing, and Payment
  • All prices shown on the Site are in GBP (£) and are exclusive of VAT unless stated otherwise.
  • Some packages are billed as a one-time fee; others are billed annually, as indicated on the pricing page at the time of purchase.
  • Payment is processed via [Stripe / PayPal / payment provider — confirm]. By submitting payment, you authorise us (or our payment processor) to charge the applicable fee to your chosen payment method.
  • Annual packages renew automatically unless cancelled by you before the renewal date, in accordance with Section 8 (Renewals and Cancellation) below.
  • We reserve the right to change our prices for future purchases or renewals, with reasonable notice.
  1. Government Fees and Third-Party Costs

Some services involve fees payable to third parties, such as Companies House filing fees, which may be included in our package price or charged separately, as described on the relevant package. We are not responsible for delays or rejections caused by Companies House, HMRC, banks, or other third parties, although we will assist you in resolving any issues where reasonably possible.

  1. Refunds and Cancellations

[This section needs your specific refund policy. A starting suggestion is below — please confirm or amend with your solicitor.]

  • Once an application has been submitted to Companies House, the registration fee element is non-refundable, as it has been paid to a third party on your behalf.
  • If we have not yet submitted your application, you may cancel and request a refund of the service fee within [X] days of purchase, minus any non-refundable third-party costs already incurred.
  • Annual services (such as registered address or secretary address) are non-refundable once the service period has begun, but will not auto-renew if cancelled before the renewal date.
  • Refund requests should be sent to info@startinuk.com and will be assessed on a case-by-case basis where this section does not clearly apply.
  1. Renewals and Cancellation

Where a package includes an annual element (for example, registered office or secretary address), we will attempt to notify you by email in advance of renewal. You are responsible for cancelling before the renewal date if you do not wish to continue the service. You can cancel by emailing info@startinuk.com or through your customer account, where available.

  1. Customer Account

Where we provide you with a customer account to track your application status or access documents, you are responsible for keeping your login details confidential and for all activity that occurs under your account. Notify us immediately at info@startinuk.com if you suspect unauthorised use of your account.

  1. Your Responsibilities
  • Provide accurate and up-to-date information for your application, including company name, director and shareholder details, and identity documents.
  • Ensure that the company name, business activity, and any content you provide do not infringe the law or third-party rights.
  • Comply with your own ongoing legal obligations as a UK company director, including filing confirmation statements, accounts, and tax returns, except to the extent we have expressly agreed in writing to handle these on your behalf.
  • Keep us informed of any changes to your contact details so we can reach you about your company or account.
  1. No Professional Advice

StartinUK provides company formation and administrative support services. We are not a law firm, accountancy firm, or regulated financial adviser, and nothing on the Site or provided as part of our services constitutes legal, tax, immigration, or financial advice. You should seek independent professional advice on these matters where appropriate.

[Confirm whether any specific package includes regulated advice (e.g. via a partner accountant) — if so, this section needs to carve that out explicitly.]

  1. Banking Support Disclaimer

Where we provide guidance or introductions to help you open a business bank account, this is provided as assistance only. We do not guarantee that any bank or financial institution will approve your application, and the final decision rests entirely with that third party.

  1. Intellectual Property

All content on the Site, including text, graphics, logos, and design, is owned by or licensed to StartinUK and is protected by intellectual property laws. You may not copy, reproduce, or republish any part of the Site without our prior written consent, other than for your own personal, non-commercial reference in connection with our services.

  1. Limitation of Liability

To the fullest extent permitted by law, StartinUK shall not be liable for any indirect, incidental, or consequential loss, including loss of profits, business, or opportunity, arising from your use of the Site or our services.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

[A liability cap (e.g. limited to fees paid in the preceding 12 months) is common in service agreements like this — your solicitor should advise on an appropriate cap given the nature of the service.]

  1. Force Majeure

We will not be liable for any failure or delay in performing our obligations where this is caused by circumstances beyond our reasonable control, including but not limited to delays by Companies House, HMRC, banks, payment processors, or other third parties.

  1. Termination

We may suspend or terminate your access to our services or customer account if you breach these Terms, provide false information, or use our services for an unlawful purpose. You may terminate your use of ongoing services at any time, subject to Section 7 (Refunds and Cancellations) and Section 8 (Renewals and Cancellation) above.

  1. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date below will reflect the most recent revision. Continued use of the Site or our services after changes take effect constitutes acceptance of the revised Terms.

  1. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection law in your country of residence gives you the right to bring proceedings elsewhere.

[If you intend to serve large numbers of customers in specific countries (e.g. EU consumers), your solicitor should confirm whether local consumer law gives customers additional rights or a different forum.]

  1. Contact Us

If you have questions about these Terms, contact us at:

StartinUK (SKYDOME LTD) 124 City Road, London, EC1V 2NX, United Kingdom Email: info@startinuk.com Phone: +44 7585 288834

Last updated: [insert date upon publication]

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